Uber has been accused by a union of UK-based drivers of showing favoritism in the way it assigns jobs.
The Driver & Couriers Union App has launched a legal challenge in an attempt to understand how the company’s algorithms couple drivers with driving requests.
The union wants Uber to be more transparent about how the data it collects has an impact on drivers and whether it leads to favoritism.
Uber has always claimed not to manage its self-employed drivers.
However, the union claims that Uber is monitoring driver performance and says the company is noticing incidents of late arrivals, canceled jobs and customer complaints about inappropriate behavior or behavior towards driver profiles. .
“It’s about the distribution of power,” Anton Ekker, the privacy attorney behind the case, told Guardian.
“It’s about Uber exercising control through data and automated decision making and how it blocks access to it.”
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The union claims that, according to GDPR regulations, Uber drivers have the right to access their profiling data.
He says that such data may include assessments of a worker’s reliability, behavior, attitude, and the number of late arrivals or canceled trips they have had.
Two of its members, UK-based pilots Azeem Hanif and Alfie Wellcoat, claim that Uber has failed to fulfill its obligations in its response to their request.
The group asks the Amsterdam district court, where Uber’s headquarters are located, to order Uber to comply with the data protection law.
An Uber spokesman said the company committed to meeting requests for personal data that people were legally authorized to do.
“We will give explanations when we are unable to provide certain data, such as when it does not exist or disclose it would violate another person’s rights under the GDPR,” he said.
“Under the law, people have the right to address their concerns by contacting Uber’s data protection officer or their national data protection authority for further review.”
He comes as Uber prepares to attempt to overthrow a UK court by stating that his drivers are workers rather than independent contractors.
The company’s appeal begins Tuesday at the Supreme Court, where he will argue that he is not an employer.
The UK concert economy employs around 4.7 million people and the ruling is expected to have far-reaching implications for the future of the industry.